GE Washer Rant

As mentioned in my previous post, we have had a problem with our new GE front load washer. thanks to fixya.com, we have taken care of it......the problem is/was this;

These things work very differently than the top loading variety; the kind of "spill" water onto the clothes, toss them around, drain, and repeat....until the final rinse/spin cycle. Not too long after we bought it, the machine stopped going all the way through the last spin cycle; it would either stop with time left on the timer or finish, but either way, the clothes were dripping wet. We looked through the manual, called the store, talked to GE customer service...no one had ever heard of this (yeah, right) and said I needed to call a repair person, it should be under warranty. The sales person (at Famous Tate's) thought it might be a chip dislodged during transit, or we were using too much soap. I finally happen upon a site called fixya.com. You can type in a problem or an appliance and you will usually get several "answers" to the problem; I can't vouch for the credibility, this is consumer run....but this issue was widely discussed here. Apparently, there is a filter down below the tub in front which has to be cleaned out fairly frequently; everything which is not laundry goes in there, change, hair ties, pocket fodder...even socks. The issue I and many other people have is this-WHERE IS THIS FILTER MENTIONED? The answer is *nowhere*. Not in the manual, not on the GE website.....no service reps can tell you about this....are there any labels on the machine alluding to this filter, which needs to be cleaned? Nope. Is this filter easy to find and access by your typical consumer? Nope.
You have to access the filter by unscrewing 3 screws at the bottom of the lower front panel. You pull the panel off then unscrew a cap......a gallon or two of water comes out, then you can pull out the filter attached to the cap. You take out the crap that was stuck in there, impeding the water from properly draining and the put it all back together. How would anyone know this with no reference in the manual? Some of these people on the site had paid hundreds in service calls and blown pumps, and still no one had told them about this. that's HORRIBLE! Something which obviously needs to be cleaned (like a lint filter, only wet) fairly frequently should be a little more accessible.....and marked!

Could this be a Class A lawsuit?
Maybe it's just Monday, but I'm really ticked off over this.......we could have blown our pump, we could have paid a serviceman to come "fix" it, and probably never say what it was because he wanted to get paid for another visit.......and crap stuck in your filter would not be covered under warranty.....